Amazon To Pay Compensation For Cancelling Order Of Rs 190 Laptop

Odisha State Consumer Dispute Redressal Commission directed Amazon to pay Rs 45,000 compensation to native Supriyo Ranjan Mahapatra. The case emerged in 2014 when Mahapatra saw an offer on Amazon retailing Rs 23,499 worth laptop at Rs 190. Two hours later, the Amazon Customer Care Service Department cancelled the order stating a 'price recession' issue. Holding Amazon culpable for denying proper service, the commission forfeited a hefty fine.