IRDAI Urges Insurers To Be Transparent In Health Insurance Claims

The insurance regulator IRDAI has instructed insurance companies to be more transparent and furnishes details in cases of denied claims. Laying stress on the policyholders of life insurance schemes, the regulator, under the new circular on 'Health Insurance Claim Settlement,' urged the companies to provide updates about cashless claims when needed. Besides, asking companies to avoid rejecting claims based on "presumptions and conjectures", the IRDAI exempted the two PSU insurers from above.