Specially-Abled Child Denied To Board Indigo Flight: DGCA Issues Show Cause Notice

Indigo Airlines employees at the Ranchi airport refused to let a specially-abled child and his parents board a plane on May 7. Directorate General of Civil Aviation (DGCA) has ordered an investigation and requested that the airline produce a report. DGCA investigation discovered that IndiGo employees mishandled passengers, leading to several regulatory violations. The decision made was to send a show-cause notice to the relevant airline via its authorized agent.